Getting Support

 

Contact us by Email, Telephone or via an Online Form

 

We take our customer support very seriously. While our aim is to make our website easy to understand and navigate, we know there are times when you may need a bit of assistance.

 

We have provided a number of ways for our Customer Service team to help you:

• Email
• Online Form
• Telephone

For our Roadrunner customers that need it, you can click here to get detailed information about the proper e-mail settings for Roadrunner as well as important e-mail addresses, Websites and support numbers for servicing your Roadrunner account.

 

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Email:

 

For technical support:

support@knight-enterprises.com

 

We will respond to you within 24 hours, during normal business hours. All email correspondence is completely confidential.

 

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Online Form:

 

Please send as much specific information about your service request as you can so we can direct it to the appropriate people:

What kind of support need do you have?

Hardware Network Software Don't Know

Enter the nature of your problem in the space provided below. Please provide as much detail as possible:

Please tell us how to get in touch with you:

Name
E-mail
Tel
FAX

Please contact me as soon as possible regarding this matter.

 

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Telephone:

 

Live Customer Care

 

727-524-6235 ext 251

 

Monday to Friday -- 8:30am to 4:30pm (EST)

 

On Saturdays, Sundays and federal holidays please leave a message.  A customer service representative will contact you within 24 hours of the next business day.

 

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