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Installation Services

 

 

Installation Services

 

Residential | Commercial | Overview | Dispatch | Related Services | Contact

 

The backbone of Knight Enterprises is our Installation Services department. With offices in five counties in Florida and deploying over 500 technicians, Knight Enterprises is the largest and most successful installation provider in the region. We were recently recognized by our partner, Bright House Networks, for our contribution to their being, "Ranked Highest for Residential Wireline Telephone Providers in the Southeast Region," as well as being, "Ranked Highest in Customer Satisfaction Among Residential Wireline Telephone Service Providers in the Southeast Region," by JD Power & Associates not once, but two times.

 

Installation Technicians

 

All installers and technicians utilized by Knight Enterprises are experienced in all facets of the installation, termination and certification of all media types for residential and commercial needs. Our team of professionals specialize in the design, construction and support of your data and voice communications networks for your home or office.

 

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Residential Installation Services

 

Click Here If You Are Interested in Subcontracting to Knight Enterprises..

 

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Commercial Installation Services

 

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Installation Services Overview

 

The Knight Enterprises installation services group has become an industry leader by managing and performing installation services consisting of Internet, telephone, digital video, remote monitoring as well as other new technologies that become available to individual and business customers.

 

A sigficiant portion of our business is comprised of installation services ranging from retrieving cable boxes to installing the cable provider's high-speed digital multimedia systems. Our company has developed a high level of knowledge and expertise in the installation of cable subscriber drops and is able to perform all of the installation services necessary to implement the plans and specifications of the cable television companies.

 

Along with the philosophy of bundling services to customers, installations have become more extensive to meet the growing technology related to the Internet, cable television distribution and telephone. Knight Enterprises has proven expertise and experience in these areas along with the operating systems to maintain an installation staff to accommodate this business enterprise. Knight Enterprises has a long-standing relationship with the cable providers and performs these installation-type services in the Florida market. We service over 5,000 cable customers each week.

 

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Dispatching

 

To ensure efficient customer service, the installation division is managed from the Knight Enterprise Dispatch Call Center. The call center is in regular contact via radiophone with each installer as to the status of the day’s assignments. Our call center is online with our customer's account information, data entry system and executes updates to their system throughout the day.

 

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Related Services

 

An extension of Knight Enterprises’ installation department is the Knight PC & Network Services and the CCTV Services departments. The Knight PC & Network Services department handles all aspects of computer related operations and installations for Knight Enterprises. Residential and commercial services such as wireless fidelity, VPN, enterprise server installations and network security analysis are completed by certified Microsoft and Cisco professionals. Our CCTV Services department handles all aspects of configuring, installing and maintaining surveillance systems for our customers.

 

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Contact the Installation Services Department

 

For more information about our installation services please e-mail us at installations@knight-enterprises.com.

 

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